Redmine plans Redmine paketi IT services IT storitve
Redmine as a Service Redmine kot storitev

Managed Redmine hosting with real engineers on email support. Upravljano Redmine gostovanje z inženirji na e-poštni podpori.

Each team gets its own Redmine instance. We handle upgrades, security, and infrastructure, while your email requests land with engineers who know the setup. When you need wider IT help, we extend the same hands-on approach to networks, automation, and helpdesk workflows. Vsako ekipo postavimo na ločeno Redmine namestitev, poskrbimo za posodobitve, varnost in infrastrukturo. Ko pošljete e-poštno vprašanje, odgovor vedno pripravi inženir, ki pozna vaš sistem. Po potrebi enak pristop razširimo na omrežja, avtomatizacijo in helpdesk procese.

Managed Redmine Upravljani Redmine

What changes when people run your platform Kaj se zgodi, ko platformo upravljajo ljudje

Dedicated VPS per customer Namenski VPS za vsako stranko

Every plan runs on its own Contabo VPS. We provision, harden, and monitor the hypervisor, OS, and Redmine so your data stays isolated. Vsak paket deluje na lastnem Contabo VPS. Poskrbimo za postavitev, utrditev in nadzor hipervizorja, operacijskega sistema in Redmine, zato ostanejo vaši podatki izolirani.

Unlimited seats included Neomejeno uporabnikov

Bring the whole company without per-user pricing. We tune PostgreSQL and caches so performance stays predictable as teams grow. Celotno podjetje lahko uporablja Redmine brez doplačila na uporabnika. PostgreSQL in predpomnilnike prilagodimo, da zmogljivost ostane predvidljiva, ko ekipe rastejo.

Storage-first sizing Prostor kot glavna mera

Start with 75 GB or 100 GB NVMe storage and expand with snapshots, archive tiers, and off-site backups the moment you need more room. Začnite s 75 GB ali 100 GB NVMe prostora in ga po potrebi razširite s snapshoti, arhivskimi nivoji ter offsite kopijami, ko potrebujete več prostora.

Security & OS management Varnost in upravljanje OS

Firewalls, patches, TLS, monitoring, and audit trails are handled for you - and every change is documented for compliance. Požarni zidovi, popravki, TLS, nadzor in revizijske sledi so naša skrb – vsako spremembo dokumentiramo zaradi skladnosti.

Manual updates & plugin care Ročne posodobitve in skrb za vtičnike

Weekly maintenance windows keep Redmine current. Plugins are reviewed on staging before they ever reach production. Tedenska okna vzdrževanja Redmine ohranjajo posodobljen. Vtičnike pregledamo na stagingu, preden pridejo v produkcijo.

Human email support Človeška e-poštna podpora

Every ticket reaches the engineers who run your VPS - no AI responders, just people familiar with your workflow. Vsaka prijava pride do inženirjev, ki vodijo vaš VPS – brez AI odgovorov, ampak ljudje, ki poznajo vaše delovne procese.

A look at managed Redmine in practice Pogled v upravljano Redmine okolje

Screenshots and diagrams give your team confidence that everything from storage to monitoring is taken care of. Zaslonski posnetki in diagrami vaši ekipi pokažejo, da so tako prostor kot nadzor pod nadzorom.

Dedicated VPS overview Pregled namenskega VPS

Each customer runs on isolated Contabo infrastructure with live monitoring of storage, memory, and patch status. Vsaka stranka deluje na izolirani Contabo infrastrukturi z živim nadzorom prostora, pomnilnika in stanja popravkov.

Performance tuning Prilagajanje zmogljivosti

PostgreSQL plans, cache layers, and background jobs are tuned weekly so unlimited users stay fast. PostgreSQL načrte, predpomnilnike in ozadna opravila tedensko prilagodimo, da je neomejeno število uporabnikov hitro.

Human email support Človeška e-poštna podpora

Inbox tooling keeps conversations threaded with the same engineer, including change logs and recovery notes. Orodja za e-poštni predal ohranjajo pogovore z istim inženirjem, skupaj z zapisi sprememb in navodili za obnovo.

Request a walkthrough Zahtevaj predstavitev

Who runs Kapuca.si Kdo stoji za Kapuca.si

Kapuca.si is a small engineering desk based in Slovenia. We plan, harden, and operate Redmine, networks, and automation with the same people who answer your email. Kapuca.si je majhna inženirska ekipa v Sloveniji. Načrtujemo, utrjujemo in vodimo Redmine, omrežja in avtomatizacijo – isti ljudje tudi odgovorijo na vašo e-pošto.

Every project is scoped live with the engineer in charge, so you always know who to reach when decisions need to be made. Vsak projekt načrtujemo neposredno z odgovornim inženirjem, zato vedno veste, na koga se obrniti, ko je treba sprejeti odločitev.

  • Manual change approvals with detailed diffs and timelines.Ročne potrditve sprememb z jasnimi diffi in časovnicami.
  • Vetted EU partners and on-site work when the job demands it.Preverjeni partnerji v EU ter delo na lokaciji, ko je to potrebno.
  • Documentation in Slovene or English, versioned in Git.Dokumentacija v slovenščini ali angleščini, versionirana v Gitu.

How we engage Kako sodelujemo

  • Discovery call Uvodni klic

    We review your stack, integrations, and compliance needs to map the first sprint. Pregledamo obstoječi sistem, integracije in zahteve skladnosti ter določimo prvi sprint.

  • Written scope Pisni obseg

    You receive a proposal with milestones, owners, and rollback plans before any change happens. Pred vsako spremembo pripravimo načrt z mejniki, odgovornimi osebami in načrti povratka.

  • Runbook handover Predaja runbookov

    When work closes, we hand over updated runbooks and the monitoring view we used. Ob zaključku pošljemo posodobljene runbooke in nadzorne poglede, ki smo jih uporabljali.

Pricing Cenik

Three service levels, one human team Trije paketi, ena ekipa ljudi

Every option includes NVMe-ready infrastructure costs, active maintenance, and encrypted off-site backups. Vsak paket vključuje stroške NVMe infrastrukture, aktivno vzdrževanje in šifrirane kopije izven lokacije.

Starter Plan Mali paket

NVMe focus Vstopni

€15

per month, excl. VAT

na mesec, brez DDV

Contabo Cloud VPS 10 with managed OS, Redmine, and backups. Choose between fast 75 GB NVMe or 150 GB SSD when capacity matters. Contabo Cloud VPS 10 z upravljanim OS, Redmine in varnostnimi kopijami. Izberite hitro 75 GB NVMe ali 150 GB SSD, ko je pomembna kapaciteta.

  • Unlimited Redmine usersNeomejeno Redmine uporabnikov
  • 75 GB NVMe or 150 GB SSD storage + 8 GB RAM75 GB NVMe ali 150 GB SSD prostora + 8 GB RAM
  • Managed VPS, OS, and Redmine lifecycleUpravljanje VPS, OS in življenjskega cikla Redmine
  • Daily encrypted backups and 1 snapshot includedDnevne šifrirane kopije in 1 snapshot vključena
  • Human email support direct to the engineersČloveška e-poštna podpora neposredno do inženirjev
Choose package Izberi paket

Paket po meri Paket po meri

Tailored Po meri

Custom pricing on request Cena po dogovoru

we scope it together

vse določimo skupaj

Hybrid or dedicated servers, multi-site WAN, helpdesk enablement, or compliance-heavy environments. Hibridni ali namenski strežniki, večlokacijski WAN, postavitve helpdeska ali okolja z zahtevno skladnostjo.

  • Custom storage tiers (200 GB+ NVMe, SSD, or hybrid)Prilagojene shrambe (200 GB+ NVMe, SSD ali hibrid)
  • Design workshop with stakeholdersDelavnica z deležniki
  • Network architecture & segmentationArhitektura omrežij in segmentacija
  • Pool-of-servers maintenance playbooksPlaybooki za vzdrževanje strežniških gruči
  • Optional Redmine content configuration to match your workflowPo dogovoru vsebinska postavitev Redmine po meri vašega procesa
  • Runbooks & on-site support when neededRunbooki in po potrebi podpora na lokaciji
  • SLA tailored to your processSLA prilagojen vašim procesom
Co-create with us Sooblikujmo rešitev

All plans include a dedicated VPS, unlimited Redmine users, daily encrypted backups with 1 snapshot, and the "No AI used" support promise. Vsi paketi vključujejo namenski VPS, neomejene Redmine uporabnike, dnevne šifrirane kopije z 1 snapshotom ter obljubo "Brez AI".

Need tailored Redmine content and workflow setup? We can scope it together as part of the custom plan or an add-on - most SaaS stops at a vanilla install. Potrebujete vsebinsko postavitev Redmine glede na vaš proces? Po dogovoru jo vključimo v paket po meri ali kot dodatek – večina SaaS rešitev ostane pri privzeti namestitvi.

CPU cores follow the Contabo plan and scale with storage upgrades - space is the lever we size around. Število CPU jedr sledi izbranemu Contabo paketu in raste skupaj s prostorom – prostor je glavna mera, ki jo prilagajamo.

Ready to plan your next change? Pripravljeni na naslednjo spremembo?

Tell us where you are today and what outcome you need. We reply within one business day with follow-up questions or a slot for a call. Opišite trenutno stanje in želeni rezultat. V enem delovnem dnevu se oglasimo z dodatnimi vprašanji ali predlogom termina za klic.

Start the conversation Začni pogovor

Write to us Pišite nam

info@kapuca.si

Engineering telemetry Inženirska telemetrija

A snapshot of the signals we track while caring for your Redmine and the infrastructure around it. Izsek signalov, ki jih spremljamo, ko skrbimo za vaš Redmine in spremljajočo infrastrukturo.

Change approvals land in your inbox with every patch window.Vsako vzdrževalno okno spremlja potrjena sprememba v vašem nabiralniku.

We log every automation run with inputs and outputs so you can audit processes later.Vsako avtomatizacijo beležimo z vhodi in izhodi, zato lahko procese pozneje revidirate.

Runbooks stay versioned—when we tweak them, you receive the diff.Runbooki so versionirani — ko jih prilagodimo, prejmete diff.

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deploy pipeline --cluster redmine-clientsdeploy pipeline --cluster redmine-clients

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storage checkpreveri prostorOK · NVMe 68% free

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backup verify --client orionpreveri backup --client orionchecksum match

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vlan map render --sites=lj,mbvlan map render --sites=lj,mbdiagram saved to /handover